Privacy
Who We Are and What This Policy Covers
This Privacy Policy applies to information that we collect about you when you use:
Jobfly.co and all subdomains and domain variants.
Deleting your data
Users can delete data by emailing support@jobfly.co and asking for data to be deleted.
Information We Collect
We only collect information about you if we have a reason to do so — for example, to provide our Services, to communicate with you, or to make our Services better.
We collect information in three ways: if and when you provide information to us, automatically through operating our Services, and from outside sources. Now we'll go over what we collect.
Information You Provide to Us
It's probably no surprise that we collect information that you provide to us. The amount and type of information depends on the context and how we use the information. Here are some examples:
- Basic Account Information: We ask for basic information from you in order to set up your account. For example, we require individuals who sign up for a Jobfly account to provide an email address — and that's it. You may provide us with more information — like your name — after you create your account, but we don't require that information to create a Jobfly account.
- Content Information: Depending on the Services you use, you may also provide us with information about you in other forms (such as the content on your cover letters). For example, if you create a cover letter that includes biographic information about you, we will have that information!
- Communications With Us: You may also provide us information when you respond to surveys, or communicate through chat about a support problem.
Information We Collect Automatically
We also collect some things automatically:
- Basic Account Information: We ask for basic information from you in order to set up your account. For example, we require individuals who sign up for a Jobfly account to provide an email address — and that's it. You may provide us with more information — like your name — after you create your account, but we don't require that information to create a Jobfly account.
- Usage Information: We collect information about your usage of our Services. For example, we collect information about the actions users perform on Jobfly — in other words, who did what, when, and to what thing on a site (e.g., [Jobfly User] created "[title of cover letter]" at [time/date]). We also collect information about what happens when you use our Services (e.g., page views, support document searches at Jobfly/help, features used by you, along with information about your device (e.g., screen size, name of cellular network, and mobile device manufacturer). We use this information to, for example, provide our Services to you, as well as get insights on how people use our Services, so we can make our Services better.
Information from Cookies & Other Technologies
A cookie is a string of information that a website stores on a visitor's computer, and that the visitor's browser provides to the website each time the visitor returns. Pixel tags (also called web beacons) are small blocks of code placed on websites and emails. Jobfly uses cookies and other technologies like pixel tags to help us identify and track visitors, usage, and access preferences for our Services, as well as track and understand email campaign effectiveness and to deliver targeted ads for some users.
How And Why We Use Information
We use information about you as mentioned above and for the purposes listed below:
- To provide our Services — for example, to set up and maintain your account, store your cover letters, or host them at a public URL;
- To further develop and improve our Services — for example by adding new features that we think our users will enjoy or will help them to create cover letters or get a job more efficiently;
- To monitor and analyze trends and better understand how users interact with our Services, which helps us improve our Services and make them easier to use;
- To measure, gauge, and improve the effectiveness of our advertising, and better understand user retention and attrition — for example, we may analyze how many individuals upgraded their accounts after receiving a marketing message or the features used by those who continue to use our Services after a certain length of time;
- To monitor and prevent any problems with our Services, protect the security of our Services, detect and prevent fraudulent transactions and other illegal activities, fight spam, and protect the rights and property of Jobfly and others;
- To communicate with you, for example through an email, about offers or promotions related to Jobfly, to solicit your feedback, or keep you up to date on Jobfly and our products; and
- To personalize your experience using our Services, provide content recommendations (for example, suggesting a job based on your cover letter & experience), target our marketing messages to groups of our users (for example, those who work in a specific field, if entered on their profile), and serve relevant advertisements to some users.
Sharing Information
We do not sell our users' private personal information.
We share information about you in the limited circumstances spelled out below and with appropriate safeguards on your privacy:
- Employees, and Independent Contractors: We may disclose information about you to our employees and individuals who are our independent contractors that need to know the information in order to help us provide our Services or to process the information on our behalf. We require our employees and independent contractors to follow this Privacy Policy for personal information that we share with them.
- Third Party Vendors: We may share information about you with third party vendors who need to know information about you in order to provide their services to us. This group includes vendors that help us provide our Services to you (like payment providers that process your credit and debit card information, email delivery services that help us stay in touch with you, customer chat and email support services that help us communicate with you, those that assist us with our marketing efforts, those that help us understand and enhance our Services, and companies that make products available on our websites, who may need information about you in order to, for example, connect with you to discuss a job.
- Legal Requests: We may disclose information about you in response to a subpoena, court order, or other governmental request.
- Business Transfers: In connection with any merger, sale of company assets, or acquisition of all or a portion of our business by another company, or in the unlikely event that Jobfly goes out of business or enters bankruptcy, user information would likely be one of the assets that is transferred or acquired by a third party. If any of these events were to happen, this Privacy Policy would continue to apply to your information and the party receiving your information may continue to use your information, but only consistent with this Privacy Policy.
- With Your Consent: We may share and disclose information with your consent or at your direction. For example, we may show you a suggested job, and if you consent, we can share your information with a contact at that job so you can discuss interest.